11 Finest Cellphone Programs for Small Companies in 2024

Nextiva is a unified communications platform with options and instruments to assist enterprise messaging, video conferencing and telephone calls. Not like most suppliers, Nextiva lets its clients combine and match plans to construct a customized telephone system that pairs the correct options and prices with every group throughout your group. Nextiva inched out the competitors and led all enterprise telephone suppliers we reviewed with the very best common rating throughout pricing, ease of use, options, integrations and buyer assist.

The platform’s glorious ease of use, customer support, blended plans and safety measures made it our prime choose for multisite retail and healthcare companies the place information privateness is a necessity. Nextiva presents the next HIPAA-compliant options: telephone service, auto attendant, name file, digital faxing, 1:1 video conferencing, group video conferencing, audio-only conferencing, superior interactive voice response and plenty of software program integrations. The system’s key safety measures are additionally HIPAA-complaint, together with its SSAE 16-certified information facilities, redundant name path community and eight factors of presence all through the U.S. Nextiva requires firms utilizing its HIPAA-related merchandise signal a complete enterprise affiliate settlement that “addresses coated providers and states the privateness, safety and breach notification guidelines required for enterprise associates underneath HIPAA.”

A good thing about of Nextiva that we recognize is how the platform is repeatedly up to date. Just lately, the desktop apps had improved  performance added to them. Customers can now simply seek for voicemails, rapidly entry shortcuts and be alerted when a community connection is down. As well as, Nextiva has beefed up its capacity to determine spam calls by way of a Caller ID alert and has made it easy for the desktop app customers to customise the place name alerts seem.

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